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General conditions of sale

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General conditions of sale

Any business relationship between the Franco Lapini and the buyer is subject to these conditions of sale in accordance with Article 50-61 Leg. 206/2005 for distance contracts.

The Franco Lapini reserves the right to make whatever modifications to objects in the catalog without entailing any element of doubt. Color variations may occur between the final product and the photo published on the site, variations due to image transfer. These variants do not constitute part of a dispute. Only written information on the order are contractual.

When the customer confirms the estimate the Franco Lapini send by e-mail an order form containing a number to use for all subsequent communications. The acceptance and the following delivery of the order by the Franco Lapini is conditional upon receipt by e-mail the copy of the order dated, stamped and signed for acceptance. If the goods in the catalog were no longer available Franco Lapini reserves the right to withdraw from the contract and what had already been made payments to refund the entire amount paid. Order cancellations are not accepted after the conclusion of the contract (sending the order form dated stamped and signed for acceptance).

For payment the customer must pay the Franco Lapini payment of goods by credit card or Paypal anticipated; only a confirmation of payment the Franco Lapini will ship the merchandise neutral and beginning of the process for customized products. Any form of payment other than those mentioned above must be agreed at the time of order confirmation.

The Franco Lapini assumes no responsibility in the case of sending by the customer to incorrect personal information. The customer gives the right to play in the service and goods made for the production of catalogs aimed at promoting the activities of the Franco Lapini.
Delivery of goods are on average 30 days, these days are purely indicative. The times indicated above are derived from the receipt of the payment and the order signed.
The Franco Lapini assumes no responsibility for failure or delay in delivery of goods as a result of failure or delay in delivery of all documents required.

No instructions to the contrary the Franco Lapini reserves can make partial deliveries, with a single charge of transport, without this leading to resolutions of the current order and block payment or refusal to collect the goods delivered and will not be entitled to compensation or compensation of any sort.

All complaints regarding the condition of the goods upon receipt must be reported immediately to the carrier by adding the words RECEIVE WITH RESERVE on consignment and communicated within 24 hours following delivery to the Franco Lapini by written notice to the following email address: info @ francolapini .com.

In the event of material damage and no reported subject to the carrier can not be formulated requests for reimbursement to be made by the Franco Lapini.
The right of withdrawal applies only to private under article 5 DL 185/1999, if the customer makes the purchase indicating the tax code only a right to terminate the purchase contract for any reason. To exercise this right, the customer must send the Franco Lapini notice within 10 working days from receipt of goods. Such notice shall be sent by registered letter with return receipt to the Franco Lapini Via Rossini 33 50041 Calenzano Fi or by telegram or fax to 055 4644139. After receiving such information, the Franco Lapini will inform the customer how to return the goods . In this case the cost of returning the goods will be charged to the customer. The goods must be returned in its original and not damaged. On arrival the goods will be examined and if damaged the withdrawal can not be exercised.

The Franco Lapini will refund asking the customer bank details (ABI-CAB-CIN-contocorrente of the bill) and the issuance of credit note deduct bank charges required to refund the amount.
Returns are not accepted unless authorized and no later than 10 days from receipt of goods. The cost of returning the goods for whatever reason shall be borne by the customer.

Personal details provided by customers will be collected and used for promotional purposes by sending advertising, promotional e-mail, for the fulfillment of legal obligations and tax. These data will be processed by computer and no computer. The customer has the right to object to the processing of data by sending to Franco Lapini instance written.
The owner of the data is the Franco Lapini and that data will be stored for a maximum period of 10 years as per the legal requirements on keeping compulsory copies of invoices issued.
For any dispute the competent Court of Florence.

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